Relhax Modpack

Relhax Modpack

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Author Topic: Stuck on "updating vehicles" (solved, closed)  (Read 170 times)

Jed_Clampit

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Stuck on "updating vehicles" (solved, closed)
« on: October 02, 2018, 08:58:26 PM »

I am trying to use the Relhax Modpack but when i try and log in I get to the point of ............Updating Vehicles.......and it just stays there.
I am logged into the game....the garage is there..though it is subdued..and the spinning icon of "updating vehicles"...just stays there..and it wont go past that.
I really like the Relhax Modpack....it makes playing world of tanks...ALOT more fun than not having any mods at all.
I have waited a while since the last patch in the hopes that it would get fixed...but it has been a couple of weeks or so and it STILL is NOT FIXED.
Can you please fix this?
I REALLY dont like playing world of tanks without my mods!
« Last Edit: October 06, 2018, 08:48:22 AM by elektrosmoker »
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Merkk

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Re: Stuck on "updating vehicles"
« Reply #1 on: October 02, 2018, 11:15:07 PM »

Greetings,

If you would like to report a bug, please follow the bug report directions seen here: http://forums.relhaxmodpack.com/index.php?topic=27.0

We will be able to assist you better after this.
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elektrosmoker

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Re: Stuck on "updating vehicles"
« Reply #2 on: October 03, 2018, 09:51:54 AM »

hy there,

first thank you for using our modpack!
and now lets try to figure out exactly what your problem is.

for that we need some log-files which are located inside the RelhaxModpack-directory and inside the world of tanks directory.
please attach the files here into your reply-post,or if you like, you can paste them into our discord-support-chat https://discord.gg/4wAtyAU

to do so, there are two ways:
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1) use the diagnostics:


- open up the RelhaxModpack.exe
- click on "Diagnostic Utilities" in the upper left corner
- a new window appears called "Diagnostics"
- click on "Collect all log files into a zip file to report a problem"
- again a new window appears called "add selection and pictures"
(- only additionaly: add selectionfiles or screenshots to report)
- just click on "Continue" and the zip-file will be created on your desktop
- upload the zip-file here on our forums or into our discord-chat

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2) fetch files manually:

in detail:

\Relhax\                                         <- that´s the directory where you have installed the RelhaxModpack.exe
\Relhax\RelHaxLog.txt
\Relhax\RelHaxSettings.xml
\Relhax\RelHaxUserConfigs\lastInstalledConfig.xml

\World_of_Tanks\                             <- the directory where you have installed WoT
\World_of_Tanks\python.log
\World_of_Tanks\xvm.log
\World_of_Tanks\logs\installedRelhaxFiles.log
\World_of_Tanks\logs\uninstallRelhaxFiles.log  (if existing)

note:
it is possible that the "python.log"-file is too big to paste here, in that case please delete it manually and restart world of tanks.
just get sure you get into garage and then close wot  - wot will create a new and smaller python.log with the actual error and that can be uploaded here.


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have a nice day
-elektro-
« Last Edit: October 03, 2018, 10:12:29 AM by elektrosmoker »
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Jed_Clampit

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Re: Stuck on "updating vehicles"
« Reply #3 on: October 03, 2018, 08:06:00 PM »

I was not able to upload the login files here..it said the files was too big.
But I was able to upload it on discord...so you have my login files there.
But it is under the Name of Deril..there...Jed_Clampit...and Deril...is the same person..=)
Could you please reply here as well as there..so i can be sure and get your reply?
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elektrosmoker

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Re: Stuck on "updating vehicles"
« Reply #4 on: October 04, 2018, 07:34:49 AM »

hello Jed/Deril,


we saw your discord-post and replied more detailed over there ;)
most of the time, we are more active on discord as on forums. but feel free to post anywhere you want - it will be seen!


cheers
-elektro-
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