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91
Bugs / Re: [ENG] Stuck with "Logging In..." after battles
« Last post by CrasherOnBMX on October 25, 2018, 12:47:52 AM »
Here is my diagnostic and lastinstall file(s)
92
Bugs / Re: [ENG] Stuck with "Logging In..." after battles
« Last post by elektrosmoker on October 24, 2018, 10:38:59 AM »
damn, that sounds like a bigger problem!
iīm still trying to reproduce that, but i canīt ....


please, can the both of you send us your actual diagnostic files again? (inclduing the lastinstalledconfig.xml)

93
Bugs / Re: [ENG] Stuck with "Logging In..." after battles
« Last post by borisgrey on October 24, 2018, 09:08:05 AM »
I can second that, I had already installed another modpack which makes a clean install (oldschool's). After reading the respond yesterday, I re-installed Relhax with clear cache and clean install (default for me, these are always in 'checked' state). First random battle and game is stuck at 'logging in..' screen.
94
Bugs / Re: [ENG] Stuck with "Logging In..." after battles
« Last post by CrasherOnBMX on October 23, 2018, 06:00:13 PM »
It will happen with the first random battle, without playing a single event game. I have tried clearing the cache 2 or 3 times and no luck. Also I always do a clean install.
95
Bugs / Re: [ENG] stuck after halloween event
« Last post by elektrosmoker on October 23, 2018, 06:30:38 AM »
hy there and sorry for not answering here....

it seems another user is having same issues here https://forums.relhaxmodpack.com/index.php?topic=51.0
letīs talk over there about this bug, so i can close this thread (it was first opened for the stuck after event-error, and since not all mods are updated we gave out a warning to not use mods with event)

if your problem with the infinte-loading is still the same, please follow the same steps to clear your chache as i posted to the other user:

"- cleaning the WoT-cache can sometimes solve some problems             (for that use the relhaxmodpack.exe and in advanced settings choose "clear wot chache" and "clean installation" and do a normal installation with your mods)"

thx
-eletro-
96
Bugs / Re: [ENG] Stuck with "Logging In..." after battles
« Last post by elektrosmoker on October 23, 2018, 06:24:14 AM »
hello crasherOnBMX,

does this infinite-loading happen after playing the event with the special tank,
or is this happening after every random battle (without starting the event one time)?


if only after event:
we recommend playing the halloween event only in safe mode, because not all mods get an update for that (note: one time playing the event can be enough to trigger bugs, especially with crosshair- and the "personal missions in detail"-mod).



if after every battle:
i took a look at the python.log, but no sign for affected modifications.
itīs only telling me, that WoT wants to download something from http://ce.worldoftanks.com
and that a helper-file isnīt readable because of a time out ("SSL operation timed out").
^^This seems to be causing the infinte-loading when going back to garage

iīm really sorry, but currently i got no idea how to help you.


the only thing i can do is to give some general tips that may or may not be helpful at all:

- do you use any anti-virus or firewall-software?
- cleaning the WoT-cache can sometimes solve some problems
            (for that use the relhaxmodpack.exe and in advanced settings choose "clear wot chache" and "clean installation" and do a normal installation with your mods)
-integrity check with the WoT-launcher (last option! dont think that will help since safe mode is working)


again sorry for not being really helpful - i hope with clearing cache it will work!

if not, please reply here!
thanks
-elektro-
97
Bugs / [ENG] HOW-TO: Send Log-Files
« Last post by elektrosmoker on October 23, 2018, 05:10:53 AM »
to figure out exactly what your problem is,we need some log-fileswhich are located inside the RelhaxModpack-directory and inside the world of tanks directory.


please attach the files here into your reply-post,or if you like,
you can paste them into our discord-support-chat --> https://discord.gg/4wAtyAU



to do so, there are two ways:

1) use the diagnostics:

- open up the RelhaxModpack.exe
- click on "Diagnostic Utilities" in the upper left corner
- a new window appears called "Diagnostics"
- click on "Collect all log files into a zip file to report a problem"
- again a new window appears called "add selection and pictures"
- add selectionfiles to report
- just click on "Continue" and the zip-file will be created on your desktop
- upload the zip-file here on our forums or into our discord-chat












2) fetch files manually:

in detail:


\Relhax\RelHaxLog.txt
\Relhax\RelHaxSettings.xml
\Relhax\RelHaxUserConfigs\lastInstalledConfig.xml

\World_of_Tanks\          <- the directory where you have installed WoT
\World_of_Tanks\python.log
\World_of_Tanks\xvm.log
\World_of_Tanks\logs\installedRelhaxFiles.log
\World_of_Tanks\logs\uninstallRelhaxFiles.log  (if existing)



note:
in some cases it is possible that the "python.log"-file is too big to paste here.
if so, please delete it manually, restart world of tanks and maybe play a battle if the error only occurs during battle.

(if error occurs in garage, just get sure you get into garage and do that action that causes the error - no need to enter battle).
and then close wot  - wot will create a new and smaller python.log with the actual error and that can be uploaded here.
98
Bugs / Re: [ENG] crash to desktop
« Last post by elektrosmoker on October 23, 2018, 05:03:56 AM »
hy pawel,


yes indeed! there was an error with the naming of the config file for ptrotankiīs safeshot mod.
protanki renamed the config file from "safeshot" to "saveshot" and it was my bad, that i didnt checked that while updating the mod!
now this is solved and should work as intended when installing again (beta database, not pushed to public now, but you can choose it in the modpack settings)!

regarding your other errors in python.log: i dont think battle observer is the main suspect, maybe some sound mod....

if the error still persists, can you send us the lastinstalledconfig.xml from your relhax directory (RelHaxUserConfigs-folder)?

99
Bugs / [ENG] Stuck with "Logging In..." after battles [solved, closed]
« Last post by CrasherOnBMX on October 22, 2018, 05:40:49 PM »
WoT Username: crasherdude7

WoT Region: NA

Type of bug:

-Bug with WoT

Stuck with "Logging In..." after battles

After finishing or leaving a battle a "logging in..." screen appears. It looks similar to the "updating garage...".
I have picked different mods and still the same thing. WoT only works in "safe mode".
100
Bugs / Re: [ENG] crash to desktop
« Last post by pablop on October 22, 2018, 03:32:32 PM »
Hi  elektrosmoker

New file with up to date python.
https://ufile.io/c8qt0

It seems to me I have found a problem it's either safe shot  by protanki or  battle observer by arrmagedon, but the latest was not creating any problems or crashes before even it is mark for possible conflict. 

Thanks

Pawel
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